Google Drive is an online and offline file syncing service, simply what happens when the syncing stops working and you become upload failure errors? Perhaps your video or file isn't uploading to Google Drive?

Information technology's not uncommon to have file upload problems with Google Drive. From checking your network connection, disabling your firewall, or reconnecting your account, hopefully, ane of our tips below will solve your Google Drive upload issues.

1. Check Google Drive's Status

Though Google prides itself on its uptime, it isn't unknown for its services to go downward.

If you accept file upload problems, the beginning thing you should bank check is Google Bulldoze's condition. There's no bespeak in trying to resolve the problem if it isn't on your terminate.

To practise this, but go to Google's Status Dashboard. This lists out all of their services and tells you if there are any service disruptions or outages. It tin can also be worth checking other sites like Downdetector and Outage.Study, where users tin study issues with online sites and services.

google status

If Google Drive is down, all you can do is sit down it out and wait. If information technology isn't, keep reading for some troubleshooting tips.

2. Bank check Your Network Connection

The next thing to exercise is cheque that the trouble doesn't prevarication with your internet connection.

If you're on Windows 10, press Windows fundamental + I to open Settings and click Network & Internet. This screen will tell y'all if yous're connected and through what method.

windows 10 network status

If y'all suspect there are problems, click Network troubleshooter. This wizard will automatically observe problems and attempt to resolve them.

If yous're on Mac, open the Network Utility using Spotlight or notice it within Applications > Utilities. This will tell you the status of your connexion and let you figure out if it's sending and receiving data.

If your network problems continue, try restarting your router. For more support, encounter our guide on how to diagnose a network problem.

3. Disable Antivirus and Firewall

If you're using antivirus software or have a firewall, try turning these off to see if your files so start syncing. Y'all might demand to beginning restart your computer for the changes to take effect.

Windows 10 comes with Windows Security activated by default. To turn this off, press Windows key + I to open up Settings. Go to Update & Security > Windows Security > Open Windows Security.

windows 10 private networks

Once here, get to Firewall & network protection. Select your active network and slide Microsoft Defender Firewall to Off.

Information technology'south always best to proceed your firewall on, and so apply this equally a temporary solution and certainly plough it dorsum on immediately if it doesn't solve the file upload problem.

four. Restart Backup and Sync

It'south the age-erstwhile troubleshooting tip, but it does frequently work. Endeavour restarting the Backup and Sync client to see if this resolves the file upload issues.

To practice this, click the Backup and Sync icon in your arrangement tray. Click the Settings icon (three vertical dots) and click Quit Fill-in and Sync. Finally, reopen the utility.

quit backup and sync

If this didn't work, effort restarting your system entirely. Windows 10 users can do that past going to Start > Power > Restart and Mac users can go to Apple menu > Restart.

five. Reconnect Your Account

You can try disconnecting and reconnecting your Google account. This will mean all your files have to resynchronize, and so this could take some fourth dimension.

Click the Backup and Sync icon in your system tray. Click the Settings icon (three vertical dots) and click Preferences. In the left-hand carte, go to Settings > Disconnect account > Disconnect. Once information technology's completed, click Got it.

backup and sync preferences

At present click the Backup and Sync organization tray icon again. Click Sign in and follow the magician through to reconnect your account.

six. Reinstall Fill-in and Sync

If y'all're still not having any luck, try reinstalling Fill-in and Sync. To practise this, head to Google Drive online, click the cog icon in the top right, and select Get Fill-in and Sync.

This will ensure yous're getting the most recent version of the programme. Open information technology up, progress through the wizard, and select Yes when asked if you desire to supercede your current version.

During the installation, yous can choose your Google Bulldoze folder and then resynchronize all your files.

An alternative approach is to remove the plan from your system outset, then redownload it using the steps above. This is ameliorate suited for when you know you already have the most recent version.

7. Rename Your File

Still having bug uploading files? Information technology might be that the file you're trying to sync is the issue. There have been some instances where files won't sync if they have particular characters in their name.

If your file contains characters like <, >, /, \, ? or * then get rid of them. Depending on your operating system, these shouldn't exist immune anyway, but sometimes a programme may erroneously insert them into their file names. In fact, rename the file entirely and only use letters and numbers. See if this pushes the file through.

If that doesn't work, and if it's possible to do then, save your file in a different format. Google Drive might be getting held up on something in the original format, so this is a proficient examination.

8. Clear the Cache

The Google Drive cache on your phone or desktop is useful because it makes files load faster, simply information technology can as well crusade a few unexplained problems. Files may not sync or some of them may not open in your browser. Some problems that remain unsolved with the above steps can be resolved by clearing the enshroud.

To clear the cache on Chrome for desktop:

  1. From your browser toolbar, click theiii dots > More Tools > Clear Browsing Data. Alternatively, input chrome://settings/clearBrowserData into the address bar or press Ctrl + Shift + Del.
  2. In the Clear browsing data box, click the checkboxes for Cookies and other site information and Cached images and files.
  3. Employ the menu at the tiptop to select the amount of data that you want to delete. ChooseAll time to delete everything.
  4. Click Articulate information.
    chrome clear browser data

Keep Google Drive Organized

Hopefully one of the above steps has solved your trouble. If non, yous should seek advice on the Google Drive Assist Forum or contact Google for support.

Once yous're able to upload files again, maybe information technology'due south fourth dimension to consider organizing your Google Drive files and folders so you lot can quickly find what you need.

How to Organize Google Bulldoze Like a Pro: 9 Key Tips

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